Customer Relationship Management Solutions
As your organisation grows, managing and sharing information efficiently within your business becomes even more important. Customer Relationship Management or CRM solutions can help you efficiently manage the key relationships and information on your customers, partners, suppliers and other stakeholders.
Parity is a CRM expert with a wealth of experienced consultants and a long track record of successful implementations. Using Microsoft CRM combined with Parity’s consulting and customisation skills enables your sales and customer service staff to gain customer insight and improve their ability to meet customers’ needs more efficiently and proactively.
Another benefit that Microsoft CRM offers is a familiar interface for new users because of its integration with Microsoft Outlook. This tight integration also extends to the Microsoft Portal products and Parity has good experience of developing multi-channel access to sales and support information.
The following are some of the key features that help to make Microsoft CRM a good choice for organisations that are considering how to improve their sales and support functions.
- Native Microsoft Office Outlook® experience for managing sales, service and marketing business processes
- Enhanced reporting and analysis tools with Microsoft SQL Server® Reporting Services
- Innovative and intuitive business design and customisation tools
- Simplified deployment and management tools for IT professionals
